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The National Disability and Insurance Scheme (NDIS) gives more flexibility to choose the services and support you want.


What is the National Disability Insurance Scheme?

The National Disability Insurance Scheme (NDIS) will significantly change the way disability services are funded and delivered across Australia.  This national reform puts you at the centre of the decision making process about how you want to live your life, your choice of supports.  It is designed to provide you with choice, control and independence. 

Changing to a new way of doing things can be confusing and difficult to navigate.  This information is designed to help answer some questions you may have about the NDIS. 
Need  assistance understanding the NDIS? The Benevolent Society  can assist.

The NDIS focuses on the person with a disability across their whole-of-life.  People with a disability   will get to choose where and how to access their supports.  Funding will go directly to the individual to choose the services they need.  A plan is created for each eligible NDIS participant based on specific individual needs and progress goals.  

The NDIS is rolling out progressively throughout Australia, starting with a number of trial sites and will be fully implemented by 2019.   It is important to note that NDIS funding will replace current disability services funding.  

Need  assistance? The Benevolent Society  can help. 

Who may access individualised support packages?

To be eligible to receive individualised supports under the NDIS a person must meet certain access requirements. These include that the person must:

live in an area where the NDIS is available
meet the residency requirements (be an Australian citizen, permanent resident or Protected Special Category Visa holder)
meet the disability or early intervention requirements and
be under 65 years of age when the access request is made.
Requests for access to NDIS individualised supports are made to the NDIA. Those found eligible are known as NDIS ‘participants’ and usually remain eligible for life.

What individualised supports are available?

Supports may be funded in areas such as education, employment, social participation, independence, living arrangements and health and wellbeing. They may include funding for:

daily personal activities
transport to enable participation in community, social, economic and daily life activities
workplace help to allow a participant to successfully get or keep employment in the open or supported labour market
therapeutic supports including behaviour support
help with household tasks to allow the participant to maintain their home environment
help by skilled personnel in arranging aids or equipment assessment, set up and training
home modification design and construction
mobility equipment and
vehicle modifications.
The NDIS website provides more detailed examples of the kinds of supports that might be provided to participants.

Need  assistance? The Benevolent Society  can provide case management and help you develop a Care Plan. 

NDIS participants meet with the National Disability Insurance Agency ( NDIA) to identify a set of supports agreed as ‘reasonable and necessary’ to meet their goals. These are then included in their ‘NDIS plan’. Under the objects and principles of the NDIS Act, participants are entitled to exercise ‘choice and control in the pursuit of their goals and the planning and delivery of their supports’. Funds provided under an NDIS plan may be managed by the participant, the NDIA, a registered plan management provider or a nominee of the participant. Supports are provided by registered providers.

The National Disability Insurance Scheme: a quick guide

NDIS website
NDIS Telephone 1800 800 110*
8am to 5pm (local time) Monday to Friday

For people with hearing or speech loss
TTY: 1800 555 677
Speak and listen: 1800 555 727


Read about the Benevolent Society NDIS Cancellation Policy here (PDF 125.4KB).


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