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NDIS resources



Q. How does the NDIS work?

A. Some people who already receive certain types of disability support will have automatic access to the NDIS. Those people will be contacted directly by a Local Area Coordinator, who is employed by the National Disability Insurance Agency (NDIA), to start their planning journey. Other people will need to complete an Access Request Form to be considered for the scheme, which can be provided by the NDIA. You can contact them on 1800 800 110.

If you’re eligible, the Local Area Coordinator will look at the support you currently receive and how well it’s working for you. Support might include your family and friends, and mainstream or other community services. A personalised plan will be developed based on your individual needs to help you achieve your goals. This will include your existing supports if you are happy with your arrangements and they meet your needs and goals.

Some things under the NDIS have a different name, and you’ll see these words appearing in documents and information. For example, in the NDIS, mental health issues are referred to as ‘psychosocial disability’. Case management and most of the support you receive from your Support Facilitator is called ‘support coordination’.

Q. I’m already receiving disability support from The Benevolent Society. What will happen under the NDIS?

A. We currently provide a range of mental health and disability services which are transitioning into the NDIS. We’ll continue to provide these services under the NDIS and we are working with the NDIA to ensure that this transition is as smooth as possible. All you have to do is tell your Local Area Coordinator or Support Coordinator that you would like us to be involved in your support package.

We can provide just the same support you are currently receiving from us – and more if you would like us to! The only difference will be that instead of us receiving payment for that service from the Government, we will receive it from you or your representative. This will give you more choice and control.

Q. What kind of services can I access with The Benevolent Society under the NDIS?

More information on services can be found here.